30 ph Privacy Policy – How We Handle Your Personal Information

When you register and use 30 ph, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required for processing deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID or other supporting documents to confirm your eligibility to play. Technical data such as your IP address, device type, browser, and session activity is automatically collected when you access our platform. We only collect information that is relevant and necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required by applicable regulations.

The personal data we collect is used primarily to create and manage your account, process transactions, and provide you with access to our games and features. We use your contact details to send you important account notifications, security alerts, and service updates that are essential to your use of the platform. Your data is also used to verify your identity, comply with anti-money laundering obligations, and meet other regulatory requirements applicable in the Philippines. We may use aggregated and anonymised data to analyse platform performance, improve our games and features, and better understand how Filipino players interact with our services. Where you have given consent, we may send you promotional communications about new games, VIP offers, or platform updates — you can withdraw this consent at any time through your account settings. We do not use your personal data to make fully automated decisions that produce significant legal effects without human oversight.

30 ph does not sell your personal data to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and customer support tools — all of whom are bound by strict confidentiality obligations. In certain cases, we are legally required to disclose personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required by applicable law. If our business is transferred or merged with another entity, your data may be transferred as part of that transaction, and you will be notified in advance. Any third party that receives your data is required to handle it in a manner consistent with this Privacy Policy and applicable Philippine data protection law.

We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access. Our security practices are regularly reviewed and updated to address emerging threats and maintain compliance with applicable standards. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone. If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact our support team immediately so we can take prompt action.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations. Philippine regulations governing online gaming and financial transactions may require us to retain certain records — including transaction histories and identity verification documents — for a minimum period even after your account is closed. Once the applicable retention period has expired and there is no longer a legitimate reason to hold your data, we will securely delete or anonymise it. If you request deletion of your account, we will process that request in line with our legal obligations and inform you of any data that must be retained by law. You may contact our support team at any time to ask about the specific retention periods that apply to your personal information.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request deletion of your data where there is no longer a lawful basis for us to retain it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw any consent you have previously given. To exercise any of these rights, please reach out to our support team using the contact details provided on this page, and we will respond within the timeframes required by applicable law. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

30 ph uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and improve your overall experience. Essential cookies are necessary for the platform to operate and cannot be disabled, while optional cookies — such as those used for analytics or personalised content — are only placed with your consent. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use tracking technologies to build profiles for sale to advertisers or to track your activity across unrelated third-party websites. For a full list of the cookies we use and their purposes, please refer to the cookie settings panel available when you first visit our platform.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify registered players through the platform or via the contact details associated with their account. The date at the top of this page indicates when the policy was last reviewed, and we encourage you to check back periodically to stay informed. Continued use of the 30 ph platform after any update constitutes your acceptance of the revised policy. If you have questions about this Privacy Policy or how your data is handled, please visit our FAQ page or reach out to our support team directly.